Key Responsibilities

• Critical Data Validation & Analysis
  • Interpret and review contract and deal documents for data quality, pricing, product configuration, billing schedules, and quantities with a business mindset
  • Spot discrepancies and apply root-cause analysis, independently resolving issues wherever possible
  • Clearly document all corrections and findings for auditability
• Salesforce Data Management & Correction
  • Update and correct Salesforce opportunity records with consistently high standards of accuracy and completeness
  • Proactively communicate recurring data/process issues and propose tactical or systemic solutions
  • Ensure all products and financial details from closed won deals are correctly and completely recorded
  • Periodically reconcile revenue (MRR) and surface anomalies for quick action
• Process Ownership & Improvement
  • Identify blockers or inefficiencies in the contract-to-record workflow and take initiative to drive improvements
  • Collaborate on process documentation, suggesting automation or policy adjustments as needed
  • Maintain meticulous change histories, audit trails, and clear process guides for internal and audit use
• Stakeholder Engagement
  • Liaise directly with Sales, Finance, and Legal to resolve ambiguous or unclear contract and data issues
  • Proactively provide updates and recommendations to management regarding process health and data quality

Qualifications

• 2+ years of hands-on Salesforce experience in an administrator, business analyst, sales/revenue operations, or power user role
• Solid understanding of Salesforce data models (objects, fields, reports, dashboards) and practical data troubleshooting
• Exceptional problem-solving and critical thinking skills; able to navigate ambiguity and independently research solutions
• Obsession with data quality, accuracy, and process consistency
• Demonstrated ability to see both detail-level and big picture impacts
• Well-organized, self-motivated, and able to work independently in a fast-paced environment
• Strong written/verbal communication; able to explain findings and proposals to both technical and non-technical stakeholders
• Proven experience improving or creating operational processes (please provide examples in your application)