Company Name:-
Granicus Inc.

Job Location:-
Bengaluru, Karnataka

Job Summary:-
As a Systems Engineer in the Corporate Information Technology organization, you will join the team responsible for the management lifecycle of the entire infrastructure stack, including the datacenter, network, servers, and supporting applications needed to run Granicus’s internal IT services.

We maintain a very exciting, high transaction environment built on our internal cloud infrastructure.

The ideal candidate will have a good understanding of data center systems as well as experience with Windows based server virtualization.

The Systems Engineer reports directly to the IT Manager, works in a group with other administrators, and has close ties to the Infrastructure Engineering team.

Granicus’s platform transforms communication within the public sector in support of mission results to help save lives, save taxpayer dollars, improve citizen’s awareness and ability to impact their government, improve public health, and support economic development.

Join us to make a difference for the company and, most importantly, for our customers.

What You’ll Do:Managing phones, instant messaging, e-mail, and incident queue resolving issues from end users across multiple systemsTroubleshoot and resolve all software, hardware, networking, VOIP, and audio-visual issues for corporate environmentProperly identify and route issues related to other IT Teams.

Setup, documentation, and deployment of various systems including laptops, desktops, phones, and other technologiesProvisioning user accounts across multiple systems including, but not limited to: Office 365, Active Directory, VOIP, Slack, etc.

Monitor and support desktops and laptop environmentsAssist System Engineer teams in support of servers, switches, firewalls, and wireless access pointsAssist in Setting up new office locations with Hardware and securityNetwork cabling including termination of Ethernet and support of end user network environmentsWork with escalation teams for resolution of server side issuesConfigure and test future builds for corporate systems, software, and hardwareDevelop and maintain system documentationAssist the IT manager with local vendor contractsAssist in procuring equipment in India.

Setup, Manage and Maintain local office infrastructureAssist in

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