Senior Business Systems Analyst
Company Name:-
Epsilon India
Job Location:-
Bengaluru, Karnataka
Job Summary:-
The Marketing BSA (Adobe) will be a subject matter expert (SME) in multiple BSA disciplines (marketing, campaigns, testing, reporting, projects, etc.
) with an emphasis in campaign execution.
The BSA Acts independently to determine methods and procedures on new or special assignments while supervising or overseeing others and ensuring on-time quality delivery of deliverables.
Responsibilities:
Act as a main client team contact to provide proactive and consistent general operations and development communication with both the onshore team and the client.
Able to assemble, analyze and evaluate data and be able to make appropriate and well-reasoned recommendations and decisions to support the business and project teams.
Actively manage day to day aspects of running direct marketing programs with a focus on getting high quality results for the client.
Lead BSA tasks and provide guidance through the full SDLC lifecycle for change requests / enhancements to client solution, to include scoping, estimating, requirements, functional design, campaign creation, testing, deployment, and training.
Proactively work to improve delivery quality, repeatability and on-time delivery of projects and looking for areas of improvement, implementing, and governing these standards.
Able to document information effectively through databases, knowledge warehouses, and other shared space.
Able to lead effective client meetings, negotiate deliverables, and drive successful outcomes.
Able to make proactive recommendations.
Able to properly interpret customer needs and translate into understandable written requirements.
Qualifications
BachelorÂ’s degree in computer science or equivalent.
5 – 9 yearsÂ’ relevant work experience (for different levels) in the database marketing space.
Excellent written and communication skills with the ability to communicate upwards and downwards within the organizational structure.
Excellent organizational skills and interpersonal skills.
Professional proficiency in English.
Experience managing execution of multi-channel marketing programs/operation across multiple accounts.
Hands on experience in managing marketing database solutions.
Developing process to optimize or automate marketing activities.
Managing and ex
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