Operations Engineer – Technical Escalations – Fresher(On Contract)
Company Name:-
PubMatic
Job Location:-
Pune, Maharashtra
Job Summary:-
Company Description
PubMatic is a digital advertising technology company for premium content creators.
The PubMatic platform empowers independent app developers and publishers to control and maximize their digital advertising businesses.
PubMatics publisher-first approach enables advertisers to maximize ROI by reaching and engaging their target audiences in brand-safe, premium environments across ad formats and devices.
Since 2006, PubMatic has created an efficient, global infrastructure and remains at the forefront of programmatic innovation.
Headquartered in Redwood City, California, PubMatic operates 13 offices and nine data centers worldwide.
Job Description
The Technical Escalations Operations Engineer will directly interact with the Client Operations, Product and the Core Development Teams in Engineering.
The Operations Engineer will have to monitor the JIRA Queue for incoming Service Requests, Bugs, Troubleshooting issues or Raw Data Requests and maintain the response/resolution SLAs.
The expectation is to be able to grow the Product Knowledge to support the Customer Success solve issues faster and in some cases might have to communicate the same with Engineering.
Has to have good communication skills for seamless propagation of information.
Technical Skills required:-
Good Aptitude and Problem-Solving Skills needed.
Good to have programming knowledge.
SQL/PL SQL and Unix Shell Scripting is a Must have
C/C++/HTML/PYTHON/Hadoop knowledge is good to have.
Experience: 0-1 year
Qualifications
Educational Qualification should be B.E./B.Tech
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Additional Information
PubMatic is proud to be an equal opportunity employer; we dont just value diversity, we promote and celebrate it.
We do not discriminate on the bas
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