The key asks from the role are:

• Manage Business Chemistry Certified Network of Presenters and their needs, including access requests, available materials on the ‘Biz Chem Hub’ (SharePoint), session design consultation, and assistance with the Business Chemistry Administrative Portal
• Demonstrate subject matter expertise of Business Chemistry, including the tool, its functionality, background and development of the system, general knowledge of other systems, etc.
• Contribute to the overall Business Chemistry growth through partnering with internal and external vendors to improve / create new tools, enhancing / developing materials, and supporting end users
• Work collaboratively with and empower Business Chemistry partners including global extensions, ecosystem teams, and US Greenhouse team members, promoting teamwork, high quality deliverables and sessions, and process improvements
• Support point of contact for Business Chemistry lab requests; adhere to and understand the escalation matrix applicable to different situations
• Update and manage related platforms and reports
• Lead/support special projects for Business Chemistry such as the Business Chemistry eLearning and Salesforce entries
• Build relationships with key stakeholders and provide regular progress reporting to internal stakeholders
• Be flexible and adaptable to dynamics of the process and practice professional behavior at work
• Work on tight deadlines and agreed SALs.
• Be able to coordinate with disparate resources and teams

Skills required

• Critical thinking – ability to comprehend different situations and asks from accounts, clients, and Greenhouse/XA lab teams
• Solution oriented mind-set and comfort in sometimes ambiguous situations
• Very strong communication skills, both written and verbal, but written skills are imperative
• Effective interpersonal skills
• Team player with the ability to work independently and be self-motivated
• Be client and quality centric with strong attention to details, customized for each stakeholder/ situation
• Experience in working in a fast-paced, team environment
• Proficiency working with the Microsoft Suite: Teams, Excel, PowerPoint, Word, SharePoint; Salesforce experience would be nice to have

Professional qualifications, work location and timings

• Academic qualification: Master’s degree like MBA
• 2-4 years of relatable experience
• Location: Hyderabad
• Work Timings: 2:00pm-11:00pm