Company Name:-
Cisco Systems

Job Location:-
Bengaluru, Karnataka

Job Summary:-
Asset Management Analyst – Role Description
How The Cisco Asset Manager
will deliver Asset Management service for multiple Cisco customers.

The Cisco Asset Manager will serve as the single point of contact to the customer, partner and internal Cisco stakeholders, including the Sales/account and Customer Experience teams for managing, tracking, reporting and resolving issues with the customers’ Cisco IB data.

The individual would be supporting our customers in their effort to manage the lifecycle of HW and SW assets in their networks to mitigate operational and financial risks, optimize Total Cost of Ownership and improve the overall customer experience.

This is a
customer engagement role
with requires customer engagement/service experience – the role requires Asset Managers to work directly with Cisco’s customers/partners and collaborate with Cisco CX (aka Customer Experience) teams to deliver clean IB insights and enable a smooth lifecycle management to the end customer.

Job Duties and Responsibilities
Accountable to ensure that the customer IB is in the correct contract, location, and service coverage level Lead implementation of Asset Management service for Cisco’s customers
Accountable for onboarding new customers, IB aggregation/reconciliation from disparate data sources and present IB Business insights to customers
Learn customers’ processes relating to Installed Base data management; recommend changes to improve Installed Base data management
Identify discrepancies and execute processes for managing Move, Add Change, and Delete (MACD) activities Provide ongoing IB maintenance support to customers Cross functional collaboration required to execute on tasks
Job Skills Required.

The right candidate should have abilit

FOR MORE DETAILS CLICK BELOW LINK [convertful id=”110657″]

Click Here For More Details