Company Name:-
Gartner

Job Location:-
Gurgaon, Haryana

Job Summary:-
What makes Gartner a GREAT fit for you? When you join Gartner, you’ll be part of a team with a no-limits mindset that helps the world become smarter and more connected.

We’re the world’s leading research and advisory company that steers clients toward the right decisions with business and technology insights they can’t find anywhere else.

Our associates enjoy a collaborative work environment with exceptional training and career development.

If you like working with a curious, supportive, high-performing team, Gartner is the place for you.

Interested in learning more, view and register for any of our upcoming recruiting events here!
About the team:
The Global S&O arm of Gartner is currently seeking talented people leader with an entrepreneurial mindset to join its Strategy & Operations team in India.

As a member of this team you will spearhead a team of high caliber, high performing associates to drive client engagement and service productivity programs across Gartner.

You will work towards driving integrated approach across Gartner’s key functions – Business units under Global Service & Delivery (GS&D), Sales, R&A and Products and their leaders with the central goal of improving client retention through high value engagement mechanisms.

You will also get an opportunity to work on some of the high impacting strategic projects to drive key organizational goals, operational & economic productivity of the overall operations and service associates.

Job description:
Drive retention and growth by empowering service delivery groups in some of the several initiatives as required:
Strategizing, executing, and delivering against service group’s performance expectations
Communicating and presenting analytical insights to internal stakeholders and to senior management
Partnering with internal stakeholders to learn, ideate, and recommend automation alternatives to service delivery associates’ manual work streams
Delivering strong support to the stakeholders with a no-limits mindset to do everything to increase retention
Run key strategic programs/initiatives for Gartner Service Delivery team
Innovate through analytical methods ways to improve productivity of service associates (scheduling and other initiatives)
Be accountabl

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