Company Name:-
IBM

Job Location:-
Bengaluru, Karnataka

Job Summary:-
Introduction
Software Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today – planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe because of the work our software developers do.

Whether you are working on projects internally or for a client, software development is critical to the success of IBM and our clients worldwide.

At IBM, you will use the latest software development tools, techniques and approaches and work with leading minds in the industry to build solutions you can be proud of.

Your Role and Responsibilities
Who you are:
At IBM, work is more than a job – it’s a calling: To build.

To design.

To code.

To consult.

To think along with clients and sell.

To make markets.

To invent.

To collaborate.

Not just to do something better, but to attempt things you’ve never thought possible.

Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.

What you’ll do:
As an OEM Customer Facing Support Engineer you will:
Participate in an agile, collaborative environment to interact with our highly valued customers to provide IBM’s world class support and customer service.

Impact the customer experience by aiding in the resolution of complex business problems for the world’s leading clients.

Interact directly with the customer to understand and troubleshoot issues, collect data, and elicit detailed requirements
Engage technical teams to provide innovative solutions across multiple industries and sectors as well as governments and agencies.

Work with multiple industry leading software vendors in support of multi-faceted customer solutions.

How we’ll help you grow:
General skills
Good written and verbal communication skills.

Ability to work with larger global teams when needed a/c time-zones.

Ability to handle high pressure situation.

Ability to independently and incrementally improve technical skills.

Interact with Product L2 & Customer through Salesforce or similar such CRM tools.

Ability to drill down customer issue into a simplistic Java test case.

You’ll have access to all the technical and

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