Senior Business Analyst
Company Name:-
ABB
Job Location:-
Bengaluru, Karnataka
Job Summary:-
Basic Info
Location
Bangalore, Karnataka, India
Job type
Full-Time
Contract
Regular/Permanent
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations.
Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
We are currently looking for candidates for the position of Senior Business Analyst for Strategic Sales (STS) in Salesforce Practice focusing on Strategic Sales module (Sales Cloud / Service Cloud).
In this role you will be responsible for business analysis and cooperation with various internal and external teams delivering changes for the Salesforce Platform.
This position will be reporting to Salesforce Practice STS Service Manager.
Your responsibilities
Fit/Gap analysis and design of Business Requirements for Releases and Projects on Salesforce Platform.
Leading, defining or consulting the overall solution design of assigned area in Strategic Sales (Account / Lead / Opportunity / Communities) & integrations with External Systems.
Acting as a Subject Matter Expert (SME) contributing to functional design.
Providing expertise to Business Process Owners, operation support or project teams.
Cooperating with Solution Architects to ensure consistent design of Salesforce functionalities.
Cooperating with Service Owner to ensure quality and stability of respective area in Strategic Sales.
Supporting Business Process Owners on business requirements and performing business analysis, outlining problems, opportunities and solutions for supporting decisions for new or changed IS solution/services.
Collecting, documenting and reviewing business requirements coming into Salesforce Platform.
Providing a good understanding of product and Business Process Owner needs, transparency and continual engagement.
Understanding the customer journey and business value realization.
Ensuring functional specification from project teams supports an overall solution design.
Sharing solution design p
FOR MORE DETAILS CLICK BELOW LINK
