Company Name:-
Lucid

Job Location:-
Gurgaon, Haryana

Job Summary:-
Lucid is a research technology (ResTech) platform that provides programmatic access to first-party data.

With respondents in more than 100 countries, Lucid enables anyone, in any industry, to survey online audiences and get the answers they need.

These answers reveal the sentiments, motivations, and behaviors of target demographics – data that can be used to build business strategies, measure the impact of digital advertising, publish research, and more.

Founded in 2010, Lucid is headquartered in New Orleans, LA with offices throughout the US, Europe, and Asia.

The Project Success Analyst is responsible for managing and overseeing online research projects (surveys) while creating and developing relationships with research clients.

The position plays a critical role for the organization as the primary client contact and is accountable for successful project execution and deliverables.

Responsibilities
Utilize Lucid’s proprietary software to design and implement sample plans for studies, negotiating pricing and joining client-facing team members on calls with prospective and current clients.

Develop a full understanding of the Market Research Industry and how Lucid can solve challenges using technology
Successfully run a multitude of projects concurrently while ensuring a high level of quality across all studies with little supervision
Compile and extract data from various sources (srss, PowerBI, Salesforce, Fulcrum, etc) to present to internal and external clients.

Perform regular audits to ensure that operational workflow is being followed according to policy and procedure and provide feedback
Coordinate with Software Team if platform issues are identified through analysis
Attend meetings and document action items when necessary
Ensure follow-up on all assigned action items
Create and distribute performance reports on a monthly, quarterly, and annual basis
Collaborate with the account team, business development and resource management teams as necessary to achieve team goals
Develop strong working relationships with external client personnel, anticipating client needs and communicating with account team leadership
Manage stakeholder expectations, project plans and communications, and provide status updates as n

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