Principal Insights Analyst
Company Name:-
PerkinElmer
Job Location:-
Baptistown, NJ 08803
Job Summary:-
This position can be remote!
The Principal Insights Analyst is responsible for providing strategic business analysis, merging complex data sets, driving the creation and communication of clear and insightful reporting in a dedicated Client facing role.
This individual, in partnership with the Client, leads efforts in establishing standards for reliable data, optimizing business processes, and identifying drivers of the programs financial performance.
The Principal Insights Analyst will play an important role serving as the central point of contact for all master data needs within the Laboratory Asset Management Program.
This role is vital in understanding and documenting capabilities needed to address program challenges.
The Principal Insights Analyst will work in concert with other functional areas, including Service Delivery, Service Operations, Program Management, Finance and the Customer Success Manager and collaborate with various members of both the Client and the broader OneSource organization.
Responsibilities
Standardizing, preparing and delivering detailed reporting and analytics regarding Client Laboratory Assets bringing fiscal awareness and ensuring the Client meets critical cost targets
Drive the analysis, recommendations, and cost savings validation discussions with the client in alignment with agreed to customer cost savings goals
Support the compilation of Monthly and Quarterly Reporting per the Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), in preparation for executive reviews
Analyze KPI and Asset level reporting to provide recommendations for improvement, highlighting opportunities and driving awareness of gaps as it relates to metrics, downtime, repair rates, and cost to service
Lead Root Cause Analysis efforts to mitigate asset failures and reduce program cost
Lead standardization of customer Asset list with respect to inconsistencies around nomenclature: Manufacturer Model Description, etc.
as per the OneSource standardization tables
Leverage the OneSource Analytics capabilities and other data sources to drive reductions in service frequency.
This may involve:
Proposed Changes to PerkinElmer service model
Proposed Customer entitlement changes
Proposed New
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