Main responsibilities:

• Lead a team of business analyst and specialists with different level of expertise

• Coaches and develops business analyst and specialists (on contents, methods, processes)

• Ensure compliance to regulatory requirements for activities supported

• Secure delivery of activities in time and in compliance with internal and external standards

• Participate in planning of analysis and data presentation to be used

• Keep abreast of industry and across industry best practices for Analytical solution

• Design solutions to bring efficiencies to the processes

People:

Maintain effectiveness relationships with the end stakeholders (Medical scientific community) within the allocated Global business unit and product – with an end objective to deliver as per requirement

Interact effectively with stakeholders on medical and pharmacovigilance departments

Constantly assist business analytics team in developing knowledge and sharing expertise

Performance:

Oversee various process across GBUsactivities,are supported as per agreed timelines and quality

Works with other teams to leverage the cross-functional synergies

Process:

Identifies and resolves operational issues, clearly articulate potential recommendations/solutions to local or global managers/partners

Provides quality control and guidance in methodologies, processes, and SOPs

Use methodologies and partner with internal teams to continuously improve data quality and availability by building business processes that support global standardization

Identify inconsistencies in how data is being reported across teams and countries

Ability to work cross-functionally, gather requirements, analyse data, and generate insights and reports that can be used by the GBU

Stakeholders:

Work closely with medical teams in regions/areas to identify medical writing needs and assist in developing assigned deliverables

Liaise with Medical department to ensure relevant & customized are delivered per expectation

About you 

• Experience: 8+ years of work experience in the fields of information science, data/database management, reporting data quality metrics

• Experience in a healthcare industry is a strong plus

• Soft skills: Excellent written and verbal communications skills with demonstrated ability to convey critical and sensitive information in a highly professional manner

• Technical skills:

• Ability to analyze large and complex datasets using statistical techniques and tools such as Excel, SQL, R, or Python.

• Proficiency in creating visually compelling and informative dashboards and reports using tools like Tableau, Power BI, or Qliksense to communicate insights effectively.

• Knowledge of data warehousing principles and experience in data cleansing, transformation, and integration to ensure data quality and consistency.

• Familiarity with tools like Power BI, Qlik sense, SQL, or Snowflake to extract, analyze, and present data for decision-making purposes.

• Strong organizational skills and the ability to manage multiple projects simultaneously, set priorities, allocate resources, and meet project deadlines.

• Excellent verbal and written communication skills to effectively communicate complex data insights to non-technical stakeholders and collaborate with cross-functional teams.

• Strong analytical and problem-solving skills to identify patterns, trends, and opportunities in healthcare data, as well as the ability to think critically and provide actionable recommendations based on findings.

• Education: Bachelor’s degree in Information Science, Computer Science, Mathematics, Statistics or a quantitative discipline in science, business, or social science. Experience in a healthcare industry is a strong plus

• Languages: Excellent knowledge in English and strong communication skills – written and spoken