Company Name:-
Unisys

Job Location:-
Bengaluru, Karnataka

Job Summary:-
Job Description
We Believe in Better!
We are a global information technology company that builds high-performance, security-centric solutions that can help change the world.

Enhancing people’s lives through secure, reliable advanced technology is our vision.

At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solve complex problems with cutting edge technologies and solutions.

You are part of a global diverse team that supports you, drives change, and delivers successful results consistently.

Our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work.

Our success is a direct result of the work of our people who live and breathe our Core Beliefs.

Simply put, we believe in better lives.

Join us!
Learn more about Unisys and our key solution offerings: Unisys, Stealth™, CloudForte®, InteliServe™
What success looks like in this role:
The InteliServe Automation Analyst reports directly into the IntelServe team and facilitates open communication and discussion between stakeholders, acting as a single point of contact by developing, maintaining and working to stakeholder engagement strategies and plans.

The Analysts have excellent relationship building skills as their reach will also extend to collaborate with other Unisys resource staff, including InteliServe Automation team, Project Managers, Service Managers, Service Desk Operations and other Unisys service delivery teams to create and develop full automation plans that will form the basis of InteliServe service delivery.

The core stakeholder audience for the Analyst team is with the Unisys Client Team as well as direct client/client Business stakeholders.

An analyst monitors fulfillment of contractual obligations, challenges performance, and identifies opportunities for continuous service improvement (CSI).

Their CSI responsibility includes developing strategies to address under-performance, End User Experience feedback, and manage client expectations.

The Analyst will often translate performance indicators from multiple source inputs in this CSI process to include items such as

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