Infrastructure Administrator
Company Name:-
Consilio LLC
Job Location:-
Bengaluru, Karnataka
Job Summary:-
Overview:
Global Enterprise Organization seeking fulltime Infrastructure Administrator in Bangalore, India.
The Administrator is responsible for administering the infrastructure, handling ticket management, and maintaining the operations of the technical infrastructure of the organization.
Responsibilities:
Responsible for supporting the companys Windows and Linux servers, Active Directory, Office 365, VMware virtual environment, and storage infrastructure.
Ticket management and end to end ownership of tickets.
Work closely with the other Infrastructure teams to improve SLAs, ticket resolution times, and gain knowledge of the companys systems.
Handle daily support for all areas of Infrastructure.
Change request implementation for standardcommon changes.
Creation of new virtual machines, groups, user accounts.
Monitor and handle access control to internal systems.
Remediating security vulnerabilities and other findings, as necessary.
Monitor the ticket queue to ensure SLAs are met.
Assist as necessary with any other assigned duties that may arise.
Qualifications:
BA/BS degree in Computer Science, Mathematics, Engineering or equivalent degree/experience.
2 years of IT administration
Demonstrated understanding of complex problem-solving techniques dealing with infrastructure support.
Experience with some of the following areas / concepts:
Windows Server and Linux operating systems
Active Directory (maintenance, group policy, permissions)
VM server creation
Enterprise storage systems
Physical server class hardware
Data center operations
Some level of experience using a ticketing tool.
ManageEngine ServiceDesk experience is a plus.
System monitoring and administration tool sets – VCenter, ADUC, storage management tools, etc.
An understanding of networking and administration
Basic understanding of DNS
Used some security tools and software anti-virus, anti-malware, patch management
Creatingdeleting accounts in Microsoft Office 365
Some experience with Active Directory and/or Azure Active Directory
Other Skills
Industry recognized certifications (Microsoft, Cisco, CompTIA, etc) highly desirable
Experience with BitDefender antivirus and ManageEngine Patch manager
Hands on experience with automation suites (vReali
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