Employee Experience – Business Analyst
Company Name:-
Thomson Reuters
Job Location:-
Bengaluru, Karnataka
Job Summary:-
Job Description
RESPONSIBILITIES, KNOWLEDGE, SKILLS and abilities
Typical responsibilities may include complex data mining, trend analysis, metric and report production, process maturity and compliance assessment, process flow charting, and iterative process activities (e.
g.
validity checks, change reviews, data quality checks tool enhancement design and review).
Strong knowledge of the Microsoft O365 Enterprise Suite of Applications, PowerBI a PLUS
Understands the strategy, organizational authority, interdependence of job duties, systems, and services of an enterprise and how to operate within
Understands the importance of employee experience and its benefit to company performance
Understanding information and data flow and how business users interact within and outside an organization
Problem-solving skills
Ability to work in a global matrix organization with insourced and outsourced team members
Ability to define specifications from user requirements
Prepares written materials to meet purpose and audience
Develops and maintains positive relationships with internal and external teams
Works cooperatively and collaboratively within a group
Effective time management; maximizes productivity
Must be an independent problem solver with troubleshooting, decision-making and analytical skills
Recommends process and tool improvements, reviews improvement proposals
Ensures that documented requirements meet quality standards.
Defines, develops, and coaches others in best practices for requirements gathering and management.
Enjoys a fast-paced environment
Good verbal and written communication skills
SCOPE & IMPACT
Assists in cost/benefit analysis and identifying potential budget impact.
Works on medium/large or moderately complex projects and components of very complex or large projects with competing priorities.
Works on moderately complex problems where analysis requires evaluation of identifiable factors as well as consideration of broader impact.
Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
Supervision: Normally receives little instruction on day-to-day complex work and some technical or managerial guidance.
KNOWLEDGE & SKILL
ITIL Foundation preferred.
Desired: ITIL, Agile and
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