Company Name:-
Dell Technologies

Job Location:-
Bengaluru, Karnataka

Job Summary:-
Digital Analytics Sr.

Advisor
Join us as a Digital Analytics Sr Advisor on our E-business team in Austin, TX to do the best work of your career and make a profound social impact.

What you’ll achieve
As a Digital Analytics Sr Advisor, you will be responsible to provide analytics and research support to drive data-based – informed decision making into Run the business activities in marketing, future state capability roadmap, engineering-program launches (create/ ideate / verify) to understand risks, opportunities, end-state objectives (Impact – KPIs).

You will work with business stakeholders and engineering teams on analysis focused on application speed, stability, user experience, support of ongoing run-the-business usage of the applications including Merchandising, pathing, content optimization, etc.

The work includes data ingestion, statistical analysis & effective outputs that require simple user-friendly synthesis of information, including well-articulated insights.

You will:
Understand and provide analytics insights on user behavior and performance for across Digital platforms of Dell [Dell.

com, DellTechnologies.

com, Knowledge Center, Sales Portal etc]
Understand customer journey, understand contact points, identify measures, and provide solutions towards simplifying/ unifying customer journey on Dell platforms.

Provide consultation for solution design(web applications or features inbuilt into any online platform) and best practices to internal team/ engineering/ project & program teams.

Conduct Insights to inform Use Cases and Concepts and support the teams pursuit of the overall FY22 goals – Specialize on insights projects to inform business and experience strategy – e.

g.

, define online opportunity by bringing Premier & Delltechnologies.

com together and build out data analysis which informs customer experience / journey across platforms.

Based on given problem to solve identify, design and build best data model that enables diagnostics at actionable level
Define and Model key variables impacting the business or process in order to drive decision-making or optimization
Contribute to improve Process and reduce overall issues via algorithmic solution
Develop and manage strategic partnerships for data science

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