All you need is…

• Ph.D. in Computer Science, Mathematics or Statistics
• 4 years’ experience in tasks related to data analytics
• Knowledge of telecommunications and of the subject area being investigated – advantage
• Knowledge in the product (ACC or other) application knowledge and configuration knowledge
• Knowledge in BSS, billing, Telco and the business processes
• Familiarity in the Telco Networking – mobile, landline, cable TV, Internet
• knowledge in Oracle SQL

Why you will love this job:

• You will ensure timely resolution or critical issue within the agreed SLA. This includes creating a positive customer support experience and build strong relationships through problem understanding, presenting promptly on progress, and handling customers with a professional demeanour.
• You will be able to demonstrates an understanding of key business drivers and ensures strategic directions are followed and the organization succeeds
• We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace!
• We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!