• The Data and Privacy Transformation Programme, within Group COO – Trust, Data & Resilience, aims to uplift data and privacy in existing processes and controls and to improve customer experience. This role will involve working with the various Business and Functions teams, with 2nd line Compliance colleagues and technology to design, implement & operationalise capabilities for robust, streamlined and customer centric Data & Privacy management.
• The successful candidate should perform business analysis using the right tools and techniques and support the Project Managers on documentation, testing coordination, developer intermediation, etc. Candidate must have a good understanding of Data Management and Privacy principles. Preferred candidates will also have experience of Data and Privacy initiatives and skills in data visualisation.

Key Role and Responsibilities

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Conducting meetings and presentations to share ideas and findings.
• Performing requirements analysis.
• Documenting and communicating the results of your efforts.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Working closely with clients, business, and managerial staff.
• Ensuring solutions meet business needs and requirements.
• Performing user acceptance testing.
• Managing projects, developing project plans, and monitoring performance.
• Updating, implementing, and maintaining procedures.
• Prioritizing initiatives based on business needs and requirements.
• Serving as a liaison between stakeholders and users.
• Managing competing resources and priorities.
• Monitoring deliverables and ensuring timely completion of projects.

Qualifications:

• Extensive Business Analyst experience or in a similar role, preferably in the Data & Privacy domain
• Highly motivated individual with a strong track record of achievement, leadership and high-performance drive, especially with similar previous roles in Banking
• A team player and enjoy interacting with people of all levels in a multicultural environment.
• Able to creatively apply analytical solutions to business problems and can think out of the box in adapting to changes.
• Ability to work under constant pressure to tight deadlines and deliver high quality output.

Skills:

• Documentation – BRD/ User stories /FSD /Business Glossary/Data Model/Test Strategy/Project Plan, Process Flow diagram etc.
• Report Types – Requirement Matrix/Gap Analysis/Problem Analysis/Business Case, etc.
• Process/Data Modelling – ‘As Is’/’To Be’/ Visio/Enterprise Architect, Etc.
• Project Management Methodologies – Waterfall SDLC, Agile, Scrum etc.
• Tools: Jira, Confluence
• Strong data analysis skills using SQL, MicroStrategy or Tableau preferable.
• Proven problem-solving & process mapping & visualisation skills
• Proven Experience in Data Management, Data Protection & Privacy related projects preferred.
• Stakeholder Management / Analysis
• Presentation Skills – Data Story telling using visualisations would be advantageous.
• Soft Skills – Communication/Negotiation/Relationship Building/Influencing/Coaching or mentoring junior BAs to build their skills