Customer Support Engineer – Midline
Company Name:-
Commvault
Job Location:-
Bengaluru, Karnataka
Job Summary:-
Commvault is a worldwide leader in delivering backup and recovery for the progressive enterprise.
Commvault enables you to protect, manage, and use your data, while managing it in a consistent, compliant way.
Our automated solutions work on-prem and in the cloud, and work with the digital tools and procedures youre already using.
Keep your data accessible and actionable with a single solution that ensures your data is always available no matter what.
Commvault is a worldwide leader in delivering backup and recovery for the progressive enterprise.
Commvault enables you to protect, manage, and use your data, while managing it in a consistent, compliant way.
Our automated solutions work on-prem and in the cloud, and work with the digital tools and procedures youre already using.
Keep your data accessible and actionable with a single solution that ensures your data is always available no matter what.
The Customer Support Engineer (Midline) is the intermediate technical role within the Customer Support organization.
Customer Support Associate (Midline) must have a solid technical foundation across areas such as Operating Systems (Windows or Unix/ Linux), Networking, Active Directory, Exchange, and Virtualization.
They should have proven technical experience and sound troubleshooting methodology.
They should have good communication skills and customer empathy.
Why Commvault?
You get the Freedom to make an impact, together.
We thrive upon collaboration by designing our offices and cafes to spark conversation about work and fun.
Although we hail from all walks of life and speak dozens of languages, were passionate about equality and integrity.
We go beyond each day.
We are looking for a Customer Support Engineer with a genuine passion for all things tech to join our expert and super-friendly Midline team.
Position Requirements include:
BS Computer Science, Electrical Engineering, or other technical degree or equivalent of a minimum 3+ years of industry-based experience using enterprise level platforms and applications.
Excellent diagnostic and troubleshooting skills.
Experience with contemporary Operating Systems, Networking Concepts, and Computer Security concepts.
Working knowledge of Commvault solutio
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