Conversational AI Data Scientist

Conversational AI Data Scientist

  • Anywhere

CVS Health

REMOTE- work from home

Position Summary :

bswift provides innovative and flexible benefits administration solutions to its customers. Backed by Fortune 5 company, CVS Health, bswift constantly reinvests in technology so that consumers can achieve their health ambitions. bswift is looking to hire an experienced Data Scientist to join our Conversational AI product team to build AI/Machine Learning-based chatbot and other conversational apps.

The ideal candidate should be comfortable with analyzing large data sets to find actionable opportunities for product and process enhancements. They should have experience using a variety of data mining/data analysis methods and using a variety of data tools. They should have a proven ability to drive business results leveraging AI/Machine Learning algorithms. The right candidate will have the ability for discovering solutions hidden in large data sets and working with stakeholders to improve business outcomes.

Role Responsibilities

Analyze large conversational data sets made up of chats, emails etc. to correlate similar data and find actionable intents

Build and enhance NLU (natural language understanding) data models for digital AI assistants

Leverage NLP/NLG techniques such as lemmatization, canonicalization, Word2vec and other NLP Models

Continue tune the models to improve accuracy and effectiveness

Transfer data into a new format to make it more appropriate for analysis

Build tools and scripts to automate data collection

Creating custom reports and presentations for business uses

Pay Range
The typical pay range for this role is:
Minimum: 60,000
Maximum: 128,700

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Required Qualifications

Experience with machine learning AI and NLU

A good understanding of human computer interaction through natural language processing

Understanding or hands on experience with digital chat application tools like AWS Lex, Google Dialog Flow etc

Los Angeles, CA

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