Connect Representative
Company Name:-
WellFlorida Council
Job Location:-
Gainesville, FL 32606
Job Summary:-
Job detailsJob TypeFull-timeFull Job DescriptionDepartment: Healthy Start Coordinated Intake and Referral (Connect)
Location: Gainesville, FL Currently a remote position, but may return to office-based
Employment Type: Full-Time
Posting Closes: Open until filled
Submit Online Application to: https://tinyurl.
com/WF1020
General Description
This position with the Connect-Coordinated Intake and Referral (CI&R) program provides initial intake,
outreach, case management services to pregnant women and families with young children, and
education on family planning.
This position requires strong telephone communication skills, and basic
knowledge of Medicaid, pregnancy issues and home visiting.
Knowledge, Skills and Abilities:
Knowledge of purpose and services of coordinated intake and referral.
Knowledge of purpose and eligibility criteria for multiple home visiting programs (including Healthy
Families, Healthy Start, MIECHV-Parents as Teachers, and Newborn Home Visiting Program).
Knowledge of community social and health care resources and Medicaid.
Knowledge of maternal child health issues and services.
Knowledge of and experience with computer hardware/software including Microsoft Office
software and Internet.
Knowledge and thorough understanding of the principals of Healthy Start Standards and Guidelines.
Excellent telephone communication skills.
Interpersonal skills requiring courtesy, tack, confidentiality, and empathy at all times to
communicate effectively and convey information to participants and colleagues.
Ability to communicate effectively.
Ability to plan, organize and coordinate work activities.
Ability to use discretion and judgement required in order to handle sensitive and confidential
situations.
Ability to input data and information into a data system.
Ability to initiate, coordinate and follow up on incoming and outgoing referrals.
Essential Duties and Responsibilities include the following.
Other duties may be assigned.
Create and maintain a positive image of Connect, Healthy Start, MIECHV-Parents as Teachers,
Healthy Families, Newborn Home Visiting Program and other home visiting programs.
Provide connection to home visiting services through use of decision trees and community resource
inv
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