Business Systems Analyst, Salesforce
Company Name:-
Slack
Job Location:-
Pune, Maharashtra
Job Summary:-
Business Systems Analyst, Salesforce
Slack is looking for a Business Systems Analyst to join its growing Go-To-Market BizTech Team, that will provide systems support to the members of our Sales and Marketing organisations.
Using strong functional/business expertise and technical proficiencies, this team member will provide support to business users, in addition to participating in projects and initiatives that will enable and facilitate the continued growth of Slack.
You have a background in Sales and Marketing technologies, shown success in administering numerous SaaS products, and a demonstrable ability to develop solutions for complex business problems.
Job Responsibilities
Efficiently and effectively support our internal end users via inbound requests related to the systems and products that GTM BizTech supports
Build custom reports, report types, and dynamic dashboards to drive data driven decisions
Coordinate with developer resources to resolve technical issues (Configuration, Apex, Javascript, SQL) and implement solutions in Salesforce.
com alongside associated systems that support Slacks business and internal processes
Work with business partners to identify inefficiencies, review operational procedures, and craft, document, and implement scalable solutions that adhere to team and SOX policies to improve Slack’s internal user experiences and drive GTM growth
Lead new system implementations, process changes, and data migrations that drive key business objectives and metrics
Review upcoming SaaS release features as well as other integrated applications and provide recommendations to enhance efficiency and productivity
Basic Qualifications
Creative problem solver with an eagerness to learn new technologies
Adaptable and trustworthy communicator who can foster interpersonal relationships across technical and non-technical staff of varying seniority levels
Functional knowledge of lead-to-quote process, and lead management
Ability to manage multiple tasks and systems implementations simultaneously of varying size, time, and complexity
3-5 years experience with Salesforce.
com
Preferred Qualifications
Bachelors Degree (Management Information Systems or Computer Science is a plus)
Salesforce Administrator (AD
FOR MORE DETAILS CLICK BELOW LINK
