Company Name:-
Uber

Job Location:-
New York, NY

Job Summary:-
ABOUT THE ROLE
We are seeking an experienced business analyst who is passionate about building and scaling our Analytics function within Uber Direct, Uber’s white label, last-mile delivery solution.

In this role, you will be responsible for answering strategic questions with data, analyzing scaled data and processes, developing dashboards and reporting, and distilling actionable insights on core business metrics.

You will work directly with leadership to add critical analytical horsepower to ensure we’re making data-driven decisions, and using insights to improve efficiency and customer experiences in a scalable and sustainable way.

You will help to solve the most critical business problems for Uber Direct in US & Canada working closely with Operations and Analytics stakeholders.

Your core mission will be to drive strategic decisions based on data and insights across a variety of business challenges & improve overall partner experiences by supporting serviceability and reliability efforts.

You’ll also focus on Uber Direct performance data & metrics and financial plan, and provide robust analytics to support the broader team’s projects.

WHAT YOU’LL DO
Drive analysis on projects across Uber Direct to improve partner experience, program reliability and drive growth
Build models to evaluate economics, value, and opportunity costs of programs
Set up ongoing tracking of key metrics, use data insights and trends to identify operational opportunities
Provide proactive insight into variances vs targets and find opportunities for improvement
Build dashboards that answer the needs of our internal stakeholders – take advantage of the wealth of data available to help stakeholders manage and improve our operations
Apply data science techniques on large data sets to develop strategic insights, and present them in a clear & concise way to enable smart and sustainable business decisions
Lead as thought partner and work cross-functionally with Sales, AM and Ops, in order to create actionable insights, dashboarding, KPIs monitoring, process & product improvements
Partner with the team to help develop Uber Direct’s overall strategy, financial plan and influence the future direction of the business using insights gained from the da

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