Business Analyst – TSO (CET), India – Mumbai
Company Name:-
GEP
Job Location:-
Airoli, Navi Mumbai, Maharashtra
Job Summary:-
Company Overview:
GEP is a diverse, creative team of people passionate about procurement.
We invest ourselves entirely in our clients success, creating strong collaborative relationships that deliver extraordinary value year after year.
Our clients include market global leaders with far-flung international operations, Fortune 500 and Global 2000 enterprises, leading government and public institutions.
We deliver practical, effective services and software that enable procurement leaders to maximise their impact on business operations, strategy and financial performance.
Thats just some of the things that we do in our quest to build a beautiful company, enjoy the journey and make a difference.
GEP is a place where individuality is prized, and talent respected.
Were focused on what is real and effective.
GEP is where good ideas and great people are recognized, results matter, and ability and hard work drive achievements.
Were a learning organization, actively looking for people to help shape, grow and continually improve us.
Are you one of us?
GEP is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, disability status, or any other characteristics protected by law.
We are committed to hiring and valuing a global diverse work team.
For more information please visit us on GEP.
com or check us out on LinkedIn.
com.
What you will do:
Business Analyst is responsible for assisting the GEP Technical Account Management team and the
customer with the ongoing value delivery from the SMART by GEP solution (Sourcing, Contract
Management, Supplier Management, Projects and Savings Tracker and Procure to Pay).
As functional experts, they need to have the ability to understand customer needs from the solution
and most common use cases & associated business processes of their allocated customers.
They need
to proactively monitor their customers to ensure good operational health & excellent usage of SMART
by GEP solutions.
Customer Focus:Business analyst co-owns the responsibility of customer satisfaction with the Technical
Account Manager & Customer Success Manager during the lifetime of the account with GEP
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