Company Name:-
Prodapt SA

Job Location:-
Bengaluru, Karnataka

Job Summary:-
Role: Business Analyst / Process Management
The role holder will lead the Business and process Analysis work-streams for the Voice(preffered) /Data related projects and programs in line with clients Service Excellence strategy, contributing to the clients strategic program, The role holder advocates and effects change by influencing decision makers and persuading operational people to adopt different working practices.

He/she deploys effective business improvement approaches tools and techniques.

He/she aligns Business requirements with business strategy in a delivery role.

Responsible for the content and process / system / business design and business interaction/alignment of the overall Programme.

Professional:
Manage requirements.

Analyse stakeholders
Model complex business processes- As is and to Be in process repository
Underpin the requirements & design with by requesting / performing in depth & ad-hoc analytical analysis for existing business performance using the data analysis function.

Use these to prioritize requirements and predict outcomes.

Build risk control matrix where possible
Build Data Models
Facilitate Customer experience workshops and develop Customer journeys
Understand the rationale for analysis approach and contribute to deciding the agreed approach
Investigate business problems and opportunities using root cause analysis
Assess impact of change request
Contribute to management of benefits throughout the change lifecycle
Facilitates scoping and business priority-setting for business initiatives
Promote best practice principles
Work within Agile or Waterfall delivery methodology
Business:
Understand structure, contents and rationale of the business case
Understand basic principles of business finance
Personal:
Deliver presentation to operations and tactical management
Communicate persuasively (written and verbal)
Apply problem solving techniques
Facilitate small groups (workshops and meetings)
Build relationship with stakeholders
Ensure adherence to project or programme scope
Demonstrate Leadership potential by challenging/influencing stakeholders
Take proactive actions with minimal supervision
Coaching peers with less experience or skills
Skills and Experience:
Track record of successful

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