Business Analyst – Platform
Company Name:-
JPMorgan Chase Bank, N.A.
Job Location:-
Bengaluru, Karnataka
Job Summary:-
As a Business Analyst, you’re directly responsible for the delivery of features and capabilities of the AO Platform, in partnership with the product team, triad and cabinet into production, and in accordance with predicted timelines in order to meet customer expectations.
Specific responsibilities include:
Grooming of an initiative into specific business requirements which will include:Research and analysis of existing capabilities in order to appropriately leverage or supplement them with new requirements.
Research and analysis of production defects, control breaks, and monitoring gaps.
Establish understanding of customer needs in order to adequately define and prioritize requirements.
Partner with LRCC representatives to ensure requirements meet legal, control and risk standards.
Collaborate with DCE partners to ideate on user experience, create conversational flow diagrams and user interface specifications.
Componentize initiatives into executable Epics that will deliver business value to a customer within one release.
Define and write Stories for collaboration with tech partners that will deliver against requirements within one sprint.
Assist in testing and production validation of the delivered stories.
Drive timely delivery of owning initiatives through the following:
Collaboration and awareness of established target dates for customer readiness of initiative
Ensure grooming of Epics and Stories are completed timely in order to meet sprint goals and release goals.
Participate in technical desk checks with software developer and QA partners in order to iterate on requirements and acceptance criteria, leading to defect mitigation and efficiency of requirements delivery.
Direct UAT partners on testing goals and timelines in accordance with release timelines.
Be accountable for defect resolution through prioritization and defining criticality using analytic metrics and severity guidelines, ensuring timely resolution or risk acceptance while mitigating customer impact.
Manage requirements associated to customer rollout approach of new capabilities.
Own the customer experience of implemented features and capabilities:
Ensure feature/capability is properly validated at time of release
Participate in monthly cont
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