Business Analyst – North America
Company Name:-
LeadSquared
Job Location:-
Bengaluru, Karnataka
Job Summary:-
LeadSquared is currently seeking a highly motivated Business Analyst – – North America to join our Professional Services team.
Who we are?
LeadSquared is a leading Sales Execution and Marketing Automation platform used by over 900 businesses worldwide to automate their New Sales, Renewals/Upsells and Field Sales processes.
Customers control the buying process in the digital economy.
Traditional CRM and marketing systems are old school in serving the needs of high velocity sales processes.
LeadSquared offers next generation, AI enabled automation process engine that helps organizations automate, analyze and optimize their sales and marketing processes.
LeadSquared has been recognized as one of the fastest growing companies in the world:
Among Top 50 fastest growing tech companies in India as per Deloitte Fast 50 programs
Frost and Sullivan’s 2019 Marketing Automation Company of the Year award
Among Top 100 fastest growing companies in FT 1000: High-Growth Companies Asia-Pacific
Listed as Top Rates Product on G2Crowd, GetApp and TrustRadius
LeadSquared is backed by institutional investors like GAJA Capital, Stakeboat Capital and angels like Jyoti Bansal.
Role
LeadSquared is looking for a Business Analyst who will work with the sales team to build solutions for prospective customers, and then own the implementation & on-boarding of new clients.
The role is super critical for us as it directly impacts the revenue and customer satisfaction.
Key Responsibilities:
Understand customers business needs and devises appropriate solutions using LeadSquared
Understand the software and tools ecosystem of the Customer and come up with the best possible ways of connecting LeadSquared to them.
Come up and implement the best way of importing existing customer data and digital assets
Execute the implementation plan: Make the customer live within the promised timeframe.
Be single point of contact for customer on implementation including any integrations.
Communicate work status to client and internal stakeholders on a regular basis
Work with Sales, Customer Success and Customer Support teams to ensure that they understand any customizations done or unique needs served for the customer
Work closely with the product developmen
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