Company Name:-
JPMorgan Chase Bank, N.A.

Job Location:-
Bengaluru, Karnataka

Job Summary:-
Responsibilities include:
Evaluate submitted changes to identify impacts to data, systems, and processes.

This includes documenting requirements and asking the appropriate probing questions to assess complexity and determine possible solutions.

Assist with prioritization of changes per scope including building the dashboard to track overall progress for all requests.

Participate on Release Management related meetings, including communicating status to CMO Quality team, and IT on changes, and impacts.

Perform run-the-engine duties for assigned Shared Services processes: sampling, test set up, production support, and report and data generation.

Monitor process to ensure appropriate processing, including building detective controls to monitor process health.

Assist users to trouble shoot issues among reports, systems, processes, and procedures.

Perform user acceptance testing, data validation as needed
Build and maintain positive relationships with users of the Shared Services technology, tools and data.

Liaison with technology organizations, IT leadership, software vendors, and other data suppliers as an advocate for CMO QA technology and data warehousing requirements
Perform maintenance to existing tools, platforms, databases, and tables
Develop and program new business processes.

Identify opportunities for process, software, or technology improvement to improve efficiency, reduce cost, and enhance process or controls.

Qualifications:
College or Associates degree in Engineering, Computer Science, Information Technology, Data Science, Operations Research, or similar fields
Working knowledge of SharePoint including creation of standard forms, and workflows
Working knowledge of Office Professional Suite includes Project, Visio and Access
Knowledge of JIRA / experience with Agile methodology (preferred)
Detailed oriented, and excellent time management skills
Demonstrating strong problem solving skills
F lexible and adaptable in response to changing demands
Proven ability to work and think independently
Strong oral and written communication skills
Strong analytical skills with a continuous process improvement mindset
Knowledge of SQL programming
Knowledge of ALTERYX, SSRS, Business Objects, and Tableau
JPMorgan Chase

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