What will you do:

• Executing accurate, timely Service KPI delivery and routine business reporting using excel or PowerBI
• Supporting operational needs for field service personnel
• Prioritizing and supporting ad hoc analysis to answer business questions as they arise
• Proactively identifying business improvement and innovation opportunities through data and analyses (Improved Customer Experience, Productivity, Growth)
• Experience working in a multi-skilled business environment coordinating Change Requests and Service Requests

How will you get there?

• A bachelor’s degree in Finance, Statistics, Mathematics, Computer Science, or related areas.
• 1+ years of experience in managing and supporting operational needs for field service personnel ideally for health care or life science products and services.
• Expert Knowledge of BI reporting tools like Microsoft PowerBI, and Tableau
• Experience in performing ad-hoc analysis in excel or generating reports in PowerBI
• Knowledge of using SQL is preferable
• Familiarity with business process applications like SAP and Oracle
• Experience working with and delivering to stakeholders in the health care industry is desirable but not a must
• Experience with advanced Excel features to merge data and do ad-hoc analysis
• High energy level with the ability to embrace and model the Thermo Fisher Scientific values of Integrity, Intensity, Innovation, and Involvement