Direct Responsibilities

• The technical business analyst will be part of IHC/CIB IT Core Reconciliations Project team and will be responsible to deliver core reconciliation solution using tools including Intellimatch, Tableau, and Business Objects.
• Requirement gathering – Work with requirement providers and onsite team based in Montreal to gather and analyze requirements, conduct and participate in meetings / workshops to understand requirements.
• Analysis – Conduct functional/ Technical/ impact analysis. Write functional / Technical specifications for offshore development team based in Mumbai and Chennai.
• Testing – Support SIT / UAT and Regression testing. Create test cases as needed for testing. Update the IHC testing tool, HP ALM as needed. Work on defect resolution on defects raised by Users.
• Coordination – This position will require working with different teams based in different locations (which include Montreal, Mumbai & Chennai). Effective coordination between different teams is required.
• Documentation – Raise change request for extracts / data required for reconciliation and controls, Raise Jira’s for development, raise service now for incidents, prepare test cases etc.
• Technical knowledge – This role also requires some technical skills like writing basic SQL, reading stored procedures, coordinate file transfers / CFT connections and technical understanding of Intellimatch as a tool and basic report designing in Business Objects
• Support production activities – Act as level 3 support for production activities. Ability to give clear direction on issue resolution.
• Production Readiness – Work with extract/ data providers, development team, and application production support team to deploy fully automated reconciliation into production.
• Coverage – This position requires work overlap with onsite team based in Montreal.
• Performs other duties as assigned.

Contributing Responsibilities

• Able to prepare the status reports for weekly updates with stakeholders
• Communication with Stakeholders, Business Analysts, End-users, and various teams like Higher Management, Development, Systems, Support, Implementation etc.
• Able to prepare the technical and functional documents for the project activities.