Company Name:-
Ericsson

Job Location:-
Bengaluru, Karnataka

Job Summary:-
As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark.

When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology.

This is a place where you’re welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team.

Are you in?
Come, and be where it begins.

Our Exciting Opportunity:
The main purpose is to take full responsibility of Configuration Management / Troubleshooting & Problem Analysis / Technical Discussions / Self Initiator to Mentor peers for Competence Development / Process understanding and awareness / Audits awareness and follow ups / handling emergencies and trouble tickets activities related to IN Network!
We believe in trust – we trust each other to do the right things!
We believe in taking decisions as close to the product and technical expertise as possible.

We believe in creativity – trying new things and learning from our mistakes.

We believe in sharing our insights and helping one another to build an even better user plane.

We truly believe in happiness; we enjoy and feel passionate about what we do and value each other’s technical competence deeply.

You will:
Acts as the first point for activities demanding a level of technical expertise as a 24/7 capability hosted in Automated Operations.

operation and troubleshooting of multivendor telecommunication equipment’s like Tellabs, ATN, CX600, SIAE, NEC, SOEM
Working shift operations as per defined shift roster and to actively monitor ticket queues to ensure timely response to tickets
Focused on improvement of automated recovery.

Escalation support for Service surveillance and Field service.

Ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.

To be successful in the role you must have:
Degree/Diploma in Engineering preferably in Electronics, Computer science, Telecommunication or equivalent
Understanding of Network Architecture in technologies of 2G, 3G, 4G & 5G
Mobile Telecommunications knowledge with telephony switching principles, transport networks, acces

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