Company Name:-
Accenture

Job Location:-
Mumbai, Maharashtra

Job Summary:-
Job Description
Skill required: Workforce Services – Workforce Management
Designation: Management Level – Analyst
Job Location: Mumbai
Qualifications: Any Graduation
Years of Experience: 3-5 years
About Accenture Operations
In today’s business environment, growth isn’t just about building value-it’s fundamental to long-term business survival.

So how do organizations sustain themselves? The key is a new operating model-one that’s anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale.

You will deliver breakthrough business outcomes for clients-by harnessing talent, data and intelligence to revolutionize their operating models.

Operations is one of four services that make up one Accenture -the others are Strategy and Consulting, Interactive and Technology.

Visit us at www.

accenture.

comWhat would you do?
You will be aligned with our Business Operations vertical and help us supervise the day to day operational and administrative activities, ensuring that all processes are followed / executed and that deadlines are met.

The Workforce Services team is responsible for short term planning, management, maintaining internal forecasts and tracking of forecast accuracy.

The team works on tracking progress in the areas of staffing, logistics and change management and reports/highlights any deviations.

This team also monitors scheduling efficiencies, recommend schedule changes, operating hours etc.

to meet the optimum utilization of agents and seats.

The Workforce Management team focuses on maximizing performance levels and competency for an organization.

This includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling, and analytics.

What are we looking for?
We are looking for individuals who have the following skillset:
Adaptable and flexible
Ability to perform under pressure
Ability to work well in a team
Ability to meet deadlines
Roles and Responsibilities
In this role, you are required to analyze and solve lower-complexity problems
Your day to day interaction is with p

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