Data Scientist 1

Data Scientist 1

  • Anywhere

Company Name:-
PayPal

Job Location:-
Bengaluru, Karnataka

Job Summary:-
Who we are: Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy.

Our open digital payments platform gives PayPal’s 375 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person.

Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid.

Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Job Description Summary: PayPal prides itself on providing experiences that power Customer Success on our platforms.

We believe that conversational experiences and automation can provide valuable experiences for our customers by enabling immediate help in a way that is interactive and adapts to the customer’s needs.

The next-gen platforms that we build meet customer service needs across a variety of channels including Chatbot, Chat, Voice, Asynchronous Messaging and Self-Service.

Our platform aims to resolve customer pain points efficiently, effectively and proactively through the use of AI/ML to accurately predict a customer’s likelihood to need help and the intent behind seeking help.

Our platforms also equip our customer support agents with tools to resolve customer pr

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