MW Services & Executive Support Analyst
Company Name:-
Toll Group Corporate
Job Location:-
Pune, Maharashtra
Job Summary:-
Company Description
At Toll, were on a mission to help move the businesses that move the world.
And thats exactly what our people do every day.
With over 130 years experience, and a network spanning 50 countries, 1,200 locations and 40,000 staff, we have the scale – and smarts – to solve any logistics, transport or supply chain challenge.
At Toll, we do more than just logistics.
We move the businesses that move the world.
Job Description
Position Title: Managed Workforce Service and Executive Support AnalystJob Group: 6Related Role Profile(s):IT Service Management Analyst (JP2852)Division: ITFunction: IT ServicesLocation: PuneReports to (position): Regional Infrastructure Service ManagerJob Family Service Management
The management of IT resources required to plan for, deliver and support IT services.
Overall Purpose of the Job
The Managed Workforce Services and Executive Desktop Support Analyst is responsible for managing the services being delivered by the appointed field services providers (DXC and Infosys) as well as providing hands-on desktop and infrastructure support to members of the Toll Global Leadership Team (GLT) and other senior executives as required (including executive assistants).
This role will be instrumental in ensuring effective delivery of the services provided by the field services provider within the defined jurisdiction.
Familiarity of service delivery of an external vendor is a key requirement, as is a good understanding of PC operations.
To ensure GLT and executive desktop and infrastructure related issues are resolved in a timely and efficient manner the role requires hands on technical expertise, as well as strong communication and engagement skills.
This role will support the Regional In
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