Application Management Senior Analyst
Company Name:-
NTT DATA Services
Job Location:-
Hyderabad, Telangana
Job Summary:-
Req ID: 100675
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us.
If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Application Management Senior Analyst to join our team in Hyderabad, Andhra Pradesh (IN-AP), India (IN).
RESPONSIBILITIES: Work actively with team members to analyze and resolve application issues Identify defects, discrepancies, and trends by ways of code debugging or log analysis Manage incidents and effectively communicate with users, application owners and senior stakeholders across all areas Improve application stability and performance by observing patterns, recurring failures and/or issues, and advise application owners on permanent fixes accordingly Adopt various tools developed by Engineering team to automate failures using machine learning techniques and notify discrepancies in the health of production and automation of health-restoration, with a focus on continuous measurement of risk and cost.
Identify alerts / processes that can be automated and then work with Engineering team in automating them Challenge existing application setup, processing and suggest different ways to solve problem or improve stability Actively participate in Change management process with view to manage risk in production environment Build and improve run books for generalists to minimize operational errors and gain fungibility/efficiency Develop reports that provide trending statistics to track and manage application health and support service performance Willing to work in morning/afternoon shifts Willing to learn and troubleshoot/support proprietary technologies not available through ma
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