Svcs Business Analyst – Data Science & Engineering
Company Name:-
Gartner
Job Location:-
Gurgaon, Haryana
Job Summary:-
What makes Gartner a GREAT fit for you? When you join Gartner, youll be part of a team with a no-limits mindset that helps the world become smarter and more connected.
Were the worlds leading research and advisory company that steers clients toward the right decisions with business and technology insights they cant find anywhere else.
Our associates enjoy a collaborative work environment with exceptional training and career development.
If you like working with a curious, supportive, high-performing team, Gartner is the place for you.
Interested in learning more, view and register for any of our upcoming recruiting events here!
About the team:
The Service Operations Centre of Excellence in Gurgaon is responsible for ensuring global Client retention.
The Services Data Science team looks at finding innovative ways to help clients receive value and empowers technology leaders to make smarter decisions.
This team works on delivering valuable insights from unstructured data, developing statistical and machine learning based methods to build, measure and improve client engagement & retention.
Job description:
Unlock new opportunities for client retention by discovering insights, automate processes, and develop new predictive and prescriptive models using advanced techniques.
Develop analytical frameworks for future strategic initiatives, execute Product driven data projects
Identify new technologies, prototype, and test POCs for product features.
Build predictive models based on client engagement data and other external factors.
Cross-functional interaction: Collaborate closely with other service & technology teams
Communication / updates to leadership on various initiatives like product roadmap, highlighting risk etc.
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