Sr Product Manager – Customer Data

Sr Product Manager – Customer Data

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Company Name:-

Job Location:-
Waltham, MA

Job Summary:-
Job detailsJob TypeFull-timeFull Job DescriptionAbout us
National Grid is hiring a Sr Product Manager for our Customer Data Products team in Waltham, MA.

Every day we deliver safe and secure energy to homes, communities, and businesses.

We are there when people need us the most.

We connect people to the energy they need for the lives they live.

The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow.

This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose
National Grid IT team is currently seeking an innovative, adaptable, and results-oriented leader to lead and manage Customer Data Products within our Customer Product team as the Product Manager.

This role will be responsible for managing the Customer Data product planning processes by collaborating with the business teams, Platform Engineering, Group Data & Analytics, IT Strategy, EPMO, CIO & other Engineering teams to deliver business outcomes.

This role willl own the customer data products that empower businesses to deliver meaningful and personalized experiences to their customers in real time and at scale, while allowing us to lower integration costs with other applications, supporting key decisions and optimizing the customer experience.

The Product Manager will incorporate digital delivery centric best in class product planning practices.

This role will report to the Customer CIO within the National Grid IT organization.

Key Accountabilities
Product managers are builders that bear overall responsibility for product definition and delivery.

Product managers work with design, strategy and engineering to create a compelling vision culminating with delivery of a disruptive product to market that fits customer needs.

The product manager facilitates the product requirements gathering across the team, and manages the incubation/commercialization process gates and deadlines to ensure successful and


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