Senior Solution Analyst – GAMMA
Company Name:-
The Boston Consulting Group
Job Location:-
New Delhi, Delhi
Job Summary:-
13357BR
Technology & Engineering
WHAT YOU’LL DO
BCG GAMMA accelerates clients speed to insights through premium software and data solutions.
We define and develop products to deliver unique offerings and services that redefine the client experience in a rapidly evolving digital landscape.
We are designers, data engineers, data scientists, product managers, and software technologists aligned around a common goal to extend and amplify BCGs consulting impact through powerful digital solutions.
This individual will be working with industry agnostic tools developed and commercialized by BCG for clients and consulting teams.
These products are geared towards large scale transformation at our clients and can span a variety of topics and technical stacks.
You will join the Software delivery team in the Product Delivery & Support – function to support the implementation and maintenance of these products for our clients.
The person in the Senior Solution Analyst role will play a critical role in delivering and supporting BCGs client-facing end-to-end reorganization solution, OrgBuilderTM.
Candidates should possess an entrepreneurial drive and have demonstrated experience in client service.
The main responsibility will be working directly with case teams, for clients in a dedicated fashion, plus support strategic business initiatives, and advanced capability & functionality building for the internal team when not staffed.
taking direction from senior business leaders managing the product and senior stakeholders in the relevant PA(s).
Client Requirements, Business Processes Change, Data and Analytics Management, Application Setup
Works together with BCG consulting teams and clients to understand client’s processes, business requirements, and data structure / challenges
Responds to client inquiries and requests: Troubleshooting, software configurations, service issues
Building a deep understanding of BCG topic methodology and is able to proactively apply methodology a given situation
Application Delivery, Implementation, Training, and Support
Configure and set up the software to client’s needs
Works closely with Senior solution delivery members, BCG case teams, client’s business users and IT team to enable them to roll
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