MI Analyst
Company Name:-
American Express Global Business Travel
Job Location:-
Gurgaon, Haryana
Job Summary:-
American Express Global Business Travel (GBT), a global leader in business travel and meetings management committed to helping business succeed through cost-effective program management, world-class customer service, and enhanced traveler productivity support worldwide.
Data Analytics Centre of Excellence brings the talent, tools, and consulting acumen needed to help manage companies their travel program more effectively.
The MI analyst defines and develops jointly with clients the global MI strategy and coordinates production of reporting.
He/she ensures that data is flowing across the countries in scope to deliver high quality management information and analytics to the regional account managers and global account manager/director so that they can draw conclusions and provide advice to clients global and regional category leads.
Primary Responsibilities Include:
Key contact for anything MI related, including reporting tool product support, set up, maintenance, issue resolution and consultation
Provides extensive consultation with internal and external end users of the MI reporting tools on product usage and functionality.
Makes effective recommendations to product end users regarding which reports best correspond to the clients requirements and needs
Analyze reports and identify trends and their client impact
Coordinates production of Business Intelligence (BI) reviews, presentations, reports and scorecards
Set up the globalization of all reporting and establish process to field questions of and for all data to drive improvement
Support account managers in preparation for monthly meetings and reviews with the client regarding BI aspects
Create formatting and recommendations for hierarchy based reports
Establish new an
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