The Skills that are Key to this role

Technical / Behavioral

• Strong personal computing skills, including proficiency with Microsoft office products (including, but not limited to, Word, Excel, Access, Project, and PowerPoint).  Strong ability to write access queries and may also have SQL query skills.

The Skills that are Good To Have for this role

• Ability to elicit and document high quality business requirements.
• Strong analytical ability
• Good interpersonal skills
• Strong judgment and problem-solving skills
• Strong query and reporting skills
• Strong ability to work effectively with business client and systems staff
• Strong understanding of scope, requirements, testing, transition, etc.
• Able to complete advanced root cause and impact analysis.
• Strong ability to understand end-to-end processes and their interdependencies.
• Strong ability to evaluate the end-to-end impact of system and process changes and issues.
• Strong ability to identify, analyze and resolve problems working with Systems and other functional groups
• Strong understanding of operational controls, procedures and products
• Excellent verbal and written communications skills
• Strong client facing communication and consulting skill
• Ability to multitask, prioritize, problem solve and make decisions on competing priorities
• Demonstrates accuracy, thoroughness and orderliness in performing work assignments
• Ability to understand the ramifications of decisions and actions
• Motivated individual who is able to work independently
• Interacts effectively with peers and superiors
• Provides support and cooperation toward achievement of project objectives
• Able to create and promote a strong partnership with internal business partners.
• Builds trust with business partners and coworkers facilitating the ability to work collaboratively
• Able to interact effectively with all levels of management