Business Analyst
Company Name:-
Ramco Systems
Job Location:-
Chennai, Tamil Nadu
Job Summary:-
Job Code: CRMBA
Qualification (Educational): BE/MBA from reputed Institute with 3-5 yrs experience in CRM implementation
Location Country: India
Years of Experience: Experience Range 2 to 5 years in ERP projects / Logistics Business
Skill Sets Required:
Contract Management | CRM implementation | Sales Service & marketing module Implementation
Roles & Responsibilities:
Will be a part of the Customer Service team of Logistics practice with responsibilities including development/ implementation of Customer Service module.
Customer service module comprises of – CRM/ Portals/ Notifications on critical business communications to internal and external stake holders | Duties and Responsibilities will include Product development/ Implement new functionality| Business and process analysis | Requirement Mapping| Solution mapping and design/ system & Integration | Liaising with developers and clients – act as a point of communication
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